Publishing Checklist Before Uploading to Antrotic.com

• Add the full legal company name if the registered entity is different from “Antrotic.”

• Add a full business mailing address if Antrotic sends commercial marketing emails.

• Confirm all vendors actually used by Antrotic, such as Google Analytics, Meta Pixel, Stripe, PayPal, Google Cloud, AWS, OpenAI, Anthropic, Gemini, Meta WhatsApp Business API, Twilio, SendGrid, Mailgun, domain registrars, or hosting providers.

• Add a cookie banner if the website uses analytics, advertising pixels, retargeting, or non-essential tracking cookies.

• Add a “Do Not Sell or Share My Personal Information” link if targeted advertising or cross-context behavioral advertising is used in a way that may qualify as sharing under state privacy laws.

• Confirm whether any AI system makes legally significant or similarly significant automated decisions. If yes, add stronger disclosures, approval workflows, and human review procedures.

• Confirm whether Antrotic knowingly collects information from children under 13. If yes, add COPPA-specific parental consent procedures.

Privacy Policy

1. Introduction

Antrotic (“Antrotic,” “we,” “our,” or “us”) is a U.S.-based software and technology services company located in South Carolina. We provide website development, mobile application development, AI solutions, AI agents, workflow automation, cybersecurity services, cloud and hosting solutions, VPS and server management, email server support, system integrations, and technical support for businesses.

This Privacy Policy explains how we collect, use, disclose, protect, and retain personal information when you visit our website, contact us, request a quote, use our services, communicate with our team, use our AI-powered tools, or interact with systems we build, host, manage, or support.

By using our website or services, you agree to this Privacy Policy. If you do not agree, please do not use our website or services.

2. Scope of This Policy

This Privacy Policy applies to Antrotic.com, Antrotic-owned portals, contact forms, landing pages, client communications, support requests, quotes, invoices, project onboarding, AI agent services, chatbot services, automation services, hosting, cloud, VPS, webmail, server management, cybersecurity, monitoring, diagnostics, maintenance, and technical support services.

This Privacy Policy does not apply to third-party websites, platforms, applications, or services that Antrotic does not own or control. Third-party services have their own privacy policies.

3. Information We Collect

A. Contact and Business Information

We may collect your name, business name, job title, email address, phone number, billing address, mailing address, country, state, city, and any information you provide when contacting us or requesting services.

B. Project and Service Information

When you hire Antrotic or request a quote, we may collect project requirements, website or app content, branding materials, product information, business workflows, technical documentation, access details, hosting preferences, domain information, integration requirements, and communication history.

C. Account and Authentication Information

If we provide a client portal, admin panel, hosted system, dashboard, or technical interface, we may collect account credentials, login records, role and permission settings, authentication events, session records, and security logs.

D. Payment and Billing Information

We may collect billing details, invoice records, transaction status, subscription details, payment history, and related business records. Payment card numbers are normally processed by third-party payment providers and are not stored directly by Antrotic unless expressly stated in a separate written agreement.

E. Technical and Device Information

We may collect IP address, browser type, device type, operating system, approximate location, referral URLs, pages visited, time spent on pages, log files, cookies, session identifiers, error logs, API logs, diagnostic data, and system performance information.

F. AI Agent and Automation Data

If you use Antrotic AI agents, chatbots, automation tools, or AI-powered services, we may collect prompts, messages, uploaded files, workflow inputs, generated outputs, automation logs, task history, tool execution logs, integrations used, and feedback provided by users.

G. Security and Support Data

For cybersecurity, troubleshooting, hosting, server management, email server support, and technical support, we may collect server logs, error messages, configuration data, vulnerability scan results, malware indicators, firewall events, access logs, system health information, screenshots, and other diagnostic data necessary to provide the service.

H. Cookies and Tracking Data

We may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember preferences, measure performance, improve user experience, and understand how visitors use our services.

4. How We Use Information

We may use personal information to provide, operate, maintain, secure, and improve our website and services; respond to inquiries, quotes, support tickets, and client communications; build, test, deploy, host, secure, and maintain websites, applications, AI systems, automations, cloud infrastructure, and integrations; process payments, invoices, subscriptions, and business transactions; monitor system performance; prevent fraud; detect security threats; troubleshoot errors; send project updates, service notices, security alerts, and administrative messages; send marketing messages where permitted by law and with opt-out options; analyze website traffic and service usage; enforce agreements; protect legal rights; comply with legal obligations; and respond to lawful requests.

5. AI Agents, AI Automation, and Machine Learning

Antrotic may provide AI-powered tools, AI agents, chatbots, workflow automations, code assistants, business automations, and integrations with third-party AI providers.

A. AI Inputs and Outputs

When you use AI services, the information you submit may be processed to generate responses, automate tasks, analyze content, summarize information, classify data, create code, interact with APIs, or perform other requested actions. AI-generated outputs may be inaccurate, incomplete, outdated, or inappropriate for certain uses. You are responsible for reviewing AI outputs before relying on them, publishing them, sending them, making business decisions, or using them in production.

B. No Professional Advice

Unless expressly agreed in writing, Antrotic’s AI tools do not provide legal, medical, financial, tax, immigration, insurance, or other regulated professional advice. AI outputs should not replace professional judgment, human review, or advice from qualified professionals.

C. Human Review

For important business, legal, financial, security, employment, healthcare, customer-impacting, or safety-related decisions, you should use human review before taking action based on AI output.

D. Third-Party AI Providers

Some AI services may rely on third-party providers such as cloud AI platforms, large language model providers, speech-to-text providers, image analysis providers, or automation platforms. These providers may process data according to their own terms, data processing agreements, and privacy policies. Where available and appropriate, Antrotic aims to configure AI services to reduce unnecessary retention, limit model training on client data, and protect confidential information. Specific protections depend on the provider, plan, contract, and configuration used.

E. Sensitive Data in AI Systems

Do not submit highly sensitive information to AI systems unless it is necessary for the service and authorized by your organization. Sensitive information may include Social Security numbers, financial account numbers, health records, biometric data, children’s information, passwords, private keys, authentication tokens, trade secrets, or regulated personal data.

F. Automated Actions

Some automations may send messages, create records, update databases, trigger workflows, call APIs, generate invoices, modify files, or perform actions in connected systems. You are responsible for approving the automation design, access permissions, business rules, and safeguards before deployment.

6. How We Share Information

We may share information with trusted service providers and subprocessors that help us provide services, such as hosting providers, cloud infrastructure providers, email providers, payment processors, analytics providers, AI providers, security tools, domain registrars, support tools, and communication platforms. We may share data with client-authorized integrations when you ask us to connect your systems with third-party tools, APIs, CRMs, payment processors, messaging platforms, ecommerce systems, cloud services, or automation platforms. We may disclose information for legal and safety purposes if required by law, subpoena, court order, government request, legal process, or when necessary to protect rights, safety, security, prevent fraud, investigate abuse, or enforce agreements. If Antrotic is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, information may be transferred subject to appropriate confidentiality protections. We may also share information when you instruct us to do so or when you provide consent.

7. Selling or Sharing Personal Information

Antrotic does not sell personal information for money. However, some analytics, advertising, retargeting, or tracking technologies may be considered “sharing,” “sale,” or “targeted advertising” under certain U.S. state privacy laws. If Antrotic uses such technologies, eligible users may have the right to opt out through a clear opt-out mechanism when legally required.

8. Cookies and Similar Technologies

We may use essential cookies needed for website functionality and security; preference cookies to remember language, theme, or settings; analytics cookies to understand website traffic and performance; and marketing cookies or pixels to measure campaigns or deliver relevant ads where permitted by law. You can usually control cookies through your browser settings. If Antrotic uses non-essential analytics or advertising cookies, Antrotic should provide cookie consent controls where legally required.

9. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, completing projects, maintaining business records, complying with legal obligations, resolving disputes, enforcing agreements, improving security, and protecting our rights. Retention periods may vary depending on the type of information, service provided, legal requirements, contract terms, backup cycles, and legitimate business needs.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. These may include access controls, authentication, encryption in transit, secure configuration practices, backups, monitoring, logging, malware protection, vulnerability management, and least-privilege access. No system, website, server, cloud service, email system, or AI service can be guaranteed 100% secure. You are responsible for maintaining secure passwords, limiting access to authorized users, protecting your devices, and promptly notifying us of suspected unauthorized access.

11. Data Breach and Security Incidents

If we become aware of a security incident involving personal information under our control, we will investigate and take appropriate steps based on the nature of the incident, our role, applicable law, contract obligations, and available information. Where legally required, we will notify affected parties, clients, regulators, or other appropriate entities.

12. Your Privacy Rights

Depending on your location and applicable law, you may have rights to access personal information we maintain about you; correct inaccurate personal information; request deletion; request a copy or portability; opt out of certain processing, targeted advertising, sales, or sharing; limit the use or disclosure of sensitive personal information where applicable; appeal a denied privacy request where applicable; and withdraw consent where processing is based on consent. To exercise privacy rights, contact us at info@antrotic.com with the subject line “Privacy Request.” We may need to verify your identity before processing the request.

13. California and U.S. State Privacy Notice

Where applicable, residents of California and other U.S. states with privacy laws may have additional rights. The categories of personal information we may collect include identifiers, commercial information, internet or network activity, approximate geolocation, professional or business information, payment-related records, electronic communications where provided, and inferences related to service usage. We collect this information for business and commercial purposes described in this Privacy Policy, including providing services, security, support, billing, analytics, communications, and service improvement. We may disclose these categories to service providers, vendors, processors, professional advisors, legal authorities, and client-authorized integrations. Antrotic does not knowingly sell personal information for money. If Antrotic uses advertising or analytics technologies that qualify as “sharing” or targeted advertising under applicable law, eligible users may opt out through the methods provided on the website or by contacting us.

14. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to Antrotic, contact us and we will take appropriate steps to delete the information where required. If a client asks Antrotic to build or operate a service directed to children or likely to collect children’s information, the client must notify Antrotic in writing before launch so that appropriate parental consent, notice, and compliance controls can be implemented.

15. International Users and Data Transfers

Antrotic is based in the United States. If you access our services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate. Data protection laws may differ from those in your country.

16. Third-Party Links and Services

Our website or services may link to third-party websites, platforms, tools, APIs, payment processors, social media services, or cloud providers. We are not responsible for the privacy practices, security, or content of third-party services.

17. Email, SMS, and Marketing Communications

We may send service-related messages such as project updates, invoices, account notices, security alerts, and support communications. We may also send marketing messages where permitted by law. You may opt out of marketing emails by using the unsubscribe link or contacting us. We may still send non-marketing transactional or service-related messages.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date shows when the policy was last revised. Material changes may be communicated through the website, email, or other appropriate methods.

19. Contact Us

Antrotic

Columbia, South Carolina 29210, USA

Email: info@antrotic.com

Terms of Service

1. Agreement to Terms

These Terms of Service govern your access to and use of Antrotic’s website, products, software, AI tools, automation services, hosting services, cybersecurity services, technical support, and professional services. By using our website or services, requesting a quote, signing a proposal, paying an invoice, accessing a system we provide, or otherwise working with Antrotic, you agree to these Terms. If a separate written agreement, proposal, statement of work, invoice, data processing agreement, or service contract applies, that document will control if there is a conflict with these Terms.

2. Services Provided

Antrotic may provide website design and development, mobile application development, full-stack software development, UI/UX design, AI agents, AI chatbots, AI automations, workflow automation, API integrations, third-party system integrations, cybersecurity services, vulnerability review, security hardening, monitoring, technical diagnostics, cloud, VPS, hosting, webmail, email server, managed server services, ecommerce systems, booking systems, POS systems, dashboards, admin panels, technical support, maintenance, and consulting. Specific deliverables, timelines, pricing, support scope, and responsibilities should be defined in a written proposal, invoice, contract, or statement of work.

3. Client Responsibilities

You agree to provide accurate information, requirements, approvals, content, and access needed to perform the services; maintain lawful rights to all content, trademarks, data, software, images, logos, and materials you provide; keep credentials, API keys, passwords, private keys, and admin access secure; review and approve deliverables, AI outputs, automations, website content, application behavior, and public-facing materials before launch; comply with applicable laws, industry rules, platform policies, privacy laws, marketing rules, payment processor rules, and third-party terms; and not use Antrotic services for illegal, abusive, deceptive, harmful, infringing, or unauthorized activity.

4. Quotes, Pricing, Payments, and Taxes

Pricing may be provided through proposals, invoices, subscriptions, service packages, or custom agreements. Unless otherwise stated in writing, fees are due according to the invoice or agreement; late payments may delay or suspend work or services; setup fees, development fees, hosting fees, subscription fees, and third-party costs may be non-refundable once work begins or services are provisioned; and you are responsible for applicable taxes, third-party fees, licenses, hosting charges, domain fees, app store fees, payment processor fees, and other external costs unless otherwise agreed.

5. Project Timelines and Approvals

Project timelines depend on scope, client feedback, required access, third-party platforms, content delivery, technical complexity, and change requests. Delays in approvals, content, credentials, payments, or third-party responses may affect delivery dates.

6. Changes and Extra Work

Work outside the agreed scope may require a change request, additional fees, and timeline adjustments. Examples include new features, design changes, new integrations, additional revisions, emergency support, data migration, security cleanup, third-party platform issues, or major requirement changes.

7. Intellectual Property

Unless otherwise agreed in writing, you own the final client-specific content, branding assets you provided, and custom deliverables created specifically for you after full payment. Antrotic retains ownership of pre-existing code, internal frameworks, reusable components, libraries, templates, know-how, tools, processes, AI workflows, automation frameworks, documentation structures, and general technical methods developed before or outside your project. Antrotic may reuse general knowledge, non-confidential methods, reusable code patterns, and technical experience gained during projects. Third-party software, open-source libraries, fonts, plugins, APIs, and services remain subject to their own licenses and terms.

8. Portfolio Rights

Unless you request confidentiality in writing or a separate agreement restricts disclosure, Antrotic may identify you as a client and display non-confidential project information, screenshots, logos, or descriptions in its portfolio, website, proposals, and marketing materials.

9. Confidentiality

Each party may receive confidential information from the other. The receiving party agrees to use reasonable care to protect confidential information and to use it only for the purpose of providing or receiving services. Confidentiality obligations do not apply to information that is public, independently developed, lawfully received from another source, or required to be disclosed by law.

10. Hosting, Cloud, VPS, Webmail, and Server Services

If Antrotic provides hosting, VPS, managed server, cloud, webmail, or email server services, service availability may depend on third-party infrastructure providers, internet providers, DNS providers, domain registrars, email providers, and data centers. Antrotic may perform maintenance, updates, backups, monitoring, migrations, security hardening, or configuration changes as needed. No hosting or cloud service is guaranteed to be uninterrupted, error-free, or immune from security incidents. You are responsible for lawful content, user activity, email sending practices, application behavior, and compliance with acceptable use rules. Antrotic may suspend or restrict services for non-payment, abuse, malware, spam, security risk, illegal content, platform violation, or excessive resource usage.

11. Cybersecurity Services

Cybersecurity services may include review, hardening, monitoring, vulnerability scanning, malware cleanup, access control review, incident support, and security recommendations. Security work reduces risk but does not guarantee complete protection from attacks, breaches, vulnerabilities, phishing, malware, ransomware, zero-day exploits, misconfiguration, insider threats, or third-party failures. You authorize Antrotic to perform agreed security testing only on systems you own or are legally authorized to test. You must not request testing, scanning, exploitation, or access against systems without permission.

12. AI Agent and Automation Terms

Antrotic AI agents and automations may generate text, code, images, summaries, classifications, workflows, recommendations, API calls, database changes, or other outputs. You understand and agree that AI outputs may be inaccurate, incomplete, biased, outdated, or unsuitable for your use case; you must review AI outputs before relying on them or using them in production; AI tools should not be used as the sole basis for legal, medical, financial, employment, immigration, insurance, safety-critical, or similarly significant decisions; automations should be tested before production use; you are responsible for permissions, approval flows, connected accounts, business rules, and monitoring of automated actions; and Antrotic may log AI and automation activity for security, debugging, quality, billing, abuse prevention, and service improvement.

13. Acceptable Use

You may not use Antrotic services to violate laws, regulations, or third-party rights; send spam, phishing, malware, scams, fraudulent messages, or deceptive communications; infringe intellectual property rights; collect, scrape, or process personal data unlawfully; harass, threaten, exploit, or harm others; attempt unauthorized access to systems, accounts, networks, or data; bypass security controls, rate limits, authentication, or access restrictions; build or deploy malware, credential theft tools, destructive code, or unauthorized surveillance tools; use AI systems to deceive people, impersonate others, create harmful content, or make unlawful automated decisions; or host illegal, abusive, hateful, sexually exploitative, or harmful content.

14. Third-Party Services

Many projects depend on third-party services such as cloud providers, AI providers, payment processors, app stores, domain registrars, analytics platforms, SMS providers, email providers, APIs, plugins, open-source libraries, and social media platforms. Antrotic is not responsible for third-party downtime, pricing changes, policy changes, account bans, API changes, data loss, security incidents, limitations, or rejected approvals caused by third-party services.

15. Warranties and Disclaimers

Antrotic will use commercially reasonable efforts to provide professional services. However, except as expressly stated in a written agreement, services are provided “as is” and “as available.” Antrotic does not guarantee that any website, app, AI system, automation, hosting service, email system, or security service will be uninterrupted, error-free, perfectly secure, free from vulnerabilities, compatible with every device, approved by every platform, or produce specific business results.

16. Limitation of Liability

To the maximum extent permitted by law, Antrotic will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, business interruption, reputational harm, or third-party claims. To the maximum extent permitted by law, Antrotic’s total liability for any claim related to the services will not exceed the amount paid by you to Antrotic for the specific service giving rise to the claim during the three months before the claim arose, unless a separate written agreement states otherwise.

17. Indemnification

You agree to defend, indemnify, and hold harmless Antrotic from claims, damages, liabilities, losses, and expenses arising from your content, your data, your instructions, your violation of law, your misuse of services, your third-party integrations, or your breach of these Terms.

18. Suspension and Termination

Antrotic may suspend or terminate services if you fail to pay, violate these Terms, create security risk, misuse services, provide unlawful content, abuse infrastructure, violate third-party rules, or if continued service would expose Antrotic to legal, security, financial, or reputational risk. You may stop using the services at any time, subject to payment obligations, contract terms, data export limitations, cancellation rules, and third-party service commitments.

19. Governing Law

These Terms are governed by the laws of the State of South Carolina, United States, without regard to conflict-of-law principles, unless a separate written agreement states otherwise or applicable law requires a different rule.

20. Contact

Antrotic

Columbia, South Carolina 29210, USA

Email: info@antrotic.com

Acceptable Use Policy

This Acceptable Use Policy applies to Antrotic websites, hosting, cloud services, AI agents, automation tools, technical support, cybersecurity services, and software systems. You may not use Antrotic services for illegal activity; spam, phishing, spoofing, fraudulent messages, deceptive marketing, or abusive email practices; malware, ransomware, botnets, credential theft, unauthorized scraping, or harmful code; unauthorized access, scanning, exploitation, or testing of third-party systems; harassment, threats, hate, exploitation, or content that promotes harm; infringing content, pirated software, stolen credentials, or unauthorized copyrighted material; unlawful surveillance, spyware, stalking, or privacy-invasive tracking; AI-generated deception, impersonation, deepfake abuse, fraud, or unlawful automated decision-making; excessive resource usage that harms platform stability; or any activity that may expose Antrotic, its clients, vendors, or users to legal, security, operational, or reputational risk.

Antrotic may investigate, restrict, suspend, or terminate services when this policy is violated or when necessary to protect systems, users, clients, vendors, or legal compliance.

Cookie Policy

Antrotic may use cookies and similar technologies to operate the website, improve performance, understand usage, remember preferences, secure accounts, and support marketing where permitted. Types of cookies may include essential cookies required for basic functionality, security, forms, sessions, and load balancing; preference cookies that remember language, theme, region, or settings; analytics cookies that help understand visitor behavior and improve website performance; and marketing cookies that help measure campaigns or deliver relevant ads where permitted.

You may control cookies through browser settings. If Antrotic uses analytics, advertising pixels, or non-essential cookies, Antrotic should provide a cookie consent banner and allow users to reject non-essential cookies where legally required.

Data Processing Addendum Summary

For business clients, Antrotic may act as a service provider, processor, contractor, or subprocesser when handling personal information on behalf of the client. Where applicable, Antrotic will process client personal information only to provide agreed services or as instructed by the client; use reasonable security measures to protect client data; limit access to authorized personnel and service providers; assist with privacy requests where required and reasonably possible; and notify the client of relevant security incidents as required by law or contract. The client remains responsible for its own privacy notices, lawful basis, consent, data accuracy, user rights handling, and compliance obligations. A full signed Data Processing Addendum should be used for enterprise clients, regulated data, cross-border processing, sensitive data, or high-risk AI processing.